Security and privacy

Your Password

Remembering passwords can be difficult, but setting secure and effective passwords on any site you use is important to fight any fraudulent activity using your personal details.

  • Avoid using the same password for each of your online accounts so that they can’t all be fraudulently accessed at once. Multiple passwords keep you safer
  • Use a mix of numbers and characters, and something that's very personal to you
  • Most sites set a minimum number of characters to use, but avoid using obvious phrases like “password”, or your name, or phone number
  • Try to mix upper and lower case letters and numbers in your password
  • You might like to use something like a well-known phrase like “Too many cooks spoil the broth” and turn it into 2MCstb, for example

We're committed to your privacy, and we've recently updated our privacy policy. Read our full Privacy Notice.


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Payment security maintain the highest levels of security. We take the privacy and security of your payment and personal details very seriously.

  • Our site uses high-level SSL encryption technology, the most advanced security software currently available for online transactions.
  • You can tell whether a page is secure as 'https' will replace the 'http' at the front of the in your browser address window. A small locked padlock will also appear in either the browser web address window or the bottom bar of your browser window depending on which web browser you are using. We use the industry leader GlobalSign to provide this SSL encryption technology.
  • Using an unsecured network in a public place can be risky as unauthorised people may try to intercept anything you're doing online.
  • Only connect to secure wireless networks that you trust.
  • Our checkout process uses Sage Pay for secure credit card payments using Visa, Mastercard and American Express giving peace of mind that your data is secure with our level 1 PCI DSS certification. Or if you select PayPal you are covered with Buyer Protection and Data Encryption.