Delivery & returns

Free UK delivery

UK delivery is FREE on weekdays

Most galleries charge delivery fees: we don’t. We’re delighted to be able to offer FREE delivery on weekdays to addresses in mainland UK and Northern Ireland on ALL orders.

Weekend deliveries are no problem, but we do have to make a charge of £15 for Saturday deliveries, and £25 for Sunday deliveries.

Our preferred delivery specialist is DPD and all art is sent on a premium next day pre-noon service. One of our team will call you before we deliver to ensure that the delivery date is convenient and that someone will be available to sign for your art; DPD will also drop you an email or text which allow you to change your time slot or reschedule to another day. You can track your delivery with the ‘Your DPD’ app download from the App Store & Google Play



International delivery

If you’re placing an international order online, your delivery charge is worked out when you check out; however, you can always contact us if you’d like to discuss alternative shipping options to your country – we always source the best carrier based on our extensive knowledge of international shipping. Usually these are DPD, FedEx or UPS, all of which allow us to track the delivery.

On international deliveries we don’t apply a mark-up; we just charge you our trade FedEx rates. And we’ll call or email you before your art is sent to check that the delivery date is convenient and if there are any special instructions.



Returns

We understand that sometimes you may need to return a piece of art, and we want to make the process as simple and convenient for you as possible.

You can return any purchase within seven days of receipt. Please use the original packaging. We’ll pay for and arrange collection at any time to suit you from Mondays to Fridays. You’ll be refunded in full when piece arrives back with us, directly to either your bank, debit or credit card.



Other things you need to know

Every piece of art that leaves our gallery is personally inspected by us, and then expertly and carefully packed using our own range of specially developed packaging.

All our art and sculpture is marked with an online status, and we aim to send all in-gallery items within three days of your order. If you do need your order sent more quickly for a special occasion, just call or email and we’ll do everything we can to help. If your piece is still with our publisher it will take a little longer – but we’ll keep you fully updated on the status of your order at all times.

Terms and conditions apply.
Get a FREE printed copy of the Art Collector Magazine + Artmarket Gift Voucher worth £30. Click here